Thank you for your interest in our website. The protection of your privacy is very important to us. Below you will find detailed information on how we handle your data.
1. access data and hosting
You can visit our website without providing any personal data. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, your browser incl. version number and the requesting provider (access data) and documents the access.
This access data is analyzed exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in the correct presentation of our website, which are overriding in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.
Hosting services by a third-party provider
As part of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. This serves to safeguard our legitimate interests in the correct presentation of our website, which outweigh our interests. All data collected as part of the use of this website or in the forms provided for this purpose in the online store as described below are processed on its servers. Processing on other servers only takes place within the scope described here.
This service provider is located within a country of the European Union or the European Economic Area.
2. data collection and use for contract processing and when opening a customer account
We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, as in these cases we need the data to process the contract or to process your contact or open the customer account and you cannot complete the order and/or open the account or send the contact without providing it. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR for contract processing and processing your inquiries. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.
3. data transfer
In the case of invoices whose payment term has been exceeded, we will pass on your personal data collected by us, as well as your contract data, to our debt collection agency in order to safeguard our interests in accordance with Art. 6 para. 1 f GDPR.
4. E-MAIL NEWSLETTER AND POSTAL ADVERTISING
E-MAIL ADVERTISING WITH REGISTRATION FOR THE NEWSLETTER
If you subscribe to our newsletter, we will use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
It is possible to unsubscribe from the newsletter at any time and can be done either by sending a message to the contact option described below, via the option provided for this purpose on our website or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your data unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your data for this purpose.
This service provider is located within a country of the European Union or the European Economic Area.
Postal advertising and your right to object
In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a promotional approach to our customers in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
The advertising mailings are provided as part of processing on our behalf by a service provider to whom we pass on your data for this purpose. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.
5. Participating in contests
If you participate in one of our contests, we store your name, the email address, your address and, if applicable, your age for the purpose of holding the contest and sending the prizes. If you did not voluntarily consent to your data being used for marketing purposes, your data will be erased after the contest has ended however, at the latest 6 months after the end of the contest. If voluntary consent is given to use for marketing purposes, we store your data indefinitely to send you advertising via email or by post. You have the right to object to the use of your data for marketing purposes at any time. You further have the right to obtain information regarding the stored data, to have it rectified or erased at any time and free of charge.
6. Search function
When using the search function on our website, the search terms entered, the search settings, the time of the search, your anonymized IP address (shortened by the last two ranges eg 192.168.0.0) and the number of search results found are stored. This serves the internal analysis of the search terms and the search history to continue to improve our website.
7. Content from third-party providers
Some of our pages contain components that are provided by third-party providers. These providers store data, such as IP addresses, on their servers, and cookies from these providers may also be set on your computer. If you do not agree to this, you can refuse to allow the content from these providers to be embedded at any time. This content, such as videos, is only loaded when you click on the corresponding data protection information on the videos.
8. Contact options and your rights
Data subjects have the following rights:
pursuant to article 15 of the GDPR, the right to request access to information pertaining to your personal data processed by us to the extent defined therein;
pursuant to article 16 of the GDPR, the right to request the immediate rectification of inaccurate or incomplete personal data stored by us;
pursuant to article 17 of the GDPR, the right to request the erasure of your personal data stored by us, provided that further processing is not required
- to exercise the right of freedom of expression and information;
- to fulfil a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims;
pursuant to article 18 of the GDPR, the right to request the restriction of processing your personal data, provided that
- you contest the accuracy of your data;
- the processing is illegal but you object to the erasure of the data;
- we no longer need the data but you require it to assert, exercise or defend legal claims, or
- you have objected to processing pursuant to article 21 of the GDPR;
pursuant to article 20 of the GDPR, the right to request your personal data provided to us be maintained in a structured, standard and machine readable format or transmitted to another controller;
pursuant to article 77 of the GDPR, the right to lodge a complaint with a supervisory authority. You can typically contact the supervisory authority of your normal place of residence or of our registered office for this purpose.
For questions concerning collection, processing or use of your personal data or for questions concerning information, rectification, blocking or erasure of data as well as withdrawing consent granted or objection to a specific use of data, please contact our company’s data protection officer
78224 Singen (Hohentwiel)
+49 (0)7731/832 700-33
In addition to internal privacy monitoring by the company data protection officer, the German Data Protection Act stipulates supervisory authorities to help you enforce your rights. Our company falls under the jurisdiction of the supervisory authority of the Federal State of Baden-Württemberg:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Postfach 10 29 32, 70025 Stuttgart
Königstraße 10a, 70173 Stuttgart
Phone: +49(0)711/61 55 41 – 0
Fax: +49(0)711/61 55 41 – 15
Pursuant to Article 4g(2) of the German Data Protection Act, the public record of processing activities must be appropriately made available to anyone upon request. If you would like us to grant you access to the public record of processing activities, please contact the data protection officer.
Right to object
Insofar as we process personal data as defined above to safeguard our prevailing legitimate interests in line with the weighing of interests, you can object to this processing with future effect. If processing is conducted for purposes of direct marketing, you can exercise this right at any time as described above. If processing is conducted for other purposes, you are only entitled to a right to object for reasons resulting from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling and legitimate reasons for this processing which override your interests, rights and freedoms, or if processing serves asserting, exercising or defending legal claims.
This does not apply if processing is conducted for purposes of direct marketing. We will then no longer process your personal data for this purpose.
The data generated by etracker is processed and stored by etracker on behalf of the provider of this website exclusively in Germany and is thus subject to strict German and European data protection laws and standards. etracker has been independently audited and certified in this regard and awarded the ePrivacyseal data protection seal of approval.
Data processing is carried out on the basis of the legal provisions of Art. 6 Para. 1 lit. f (legitimate interest) of the German Data Protection Regulation (DSGVO). Our concern in terms of the DSGVO (legitimate interest) is the optimization of our online offer and our web presence. Since the privacy of our visitors is important to us, the data that may allow a reference to an individual person, such as the IP address, login or device identifiers, are anonymized or pseudonymized as soon as possible. No other use, combination with other data or disclosure to third parties takes place.
You can object to the aforementioned data processing at any time by clicking on the slider. The objection has no adverse consequences. If no slider is displayed, the data collection is already prevented by other blocking measures.
You can find more information about data protection at etracker here.